Author(s)

Xinya Gao, Xinxin Yu and Chuanlong Sun

Corresponding Author

Xinya Gao

Abstract

With the advance of globalization and the arrival of the Internet era, outsourcing services emerge at the right moment. However, it seems that crowdsourcing is the best way to give full play to outsourcing. However, there are essential differences between the two. Crowdsourcing is actually an organization model that transfers the work traditionally undertaken by the internal employees to the public group outside the enterprise in a free and voluntary way through the Internet. In the process, the enterprise pays only a small amount of money to the contributor, and sometimes the contribution is completely free of charge. If the enterprise builds a crowd-sourcing system with its own resources unilaterally, it will increase the fixed cost and average labor cost of the enterprise. Therefore, the initiative of the society and relevant ordinary people in the "last three kilometers" should be aroused to make them become the bearers and beneficiaries of crowdsourcing, so that the takeaway delivery industry can be carried out more efficiently under the situation of crowdsourcing. We uphold the concept of crowdsourcing benefits to the masses, reduce corporate costs and improve the quality of distribution services. Our company mainly launches merchant distribution services and personal distribution services, which are two major businesses.

Keywords

Crowdsourcing; reputation; logistics; takeout