The best way to conference proceedings by Francis Academic Press

Web of Proceedings - Francis Academic Press
Web of Proceedings - Francis Academic Press

Analysis on the service feelings of college students' fitness users under the OTO mode

Download as PDF

DOI: 10.25236/issec.2019.061


Wu Hongjiang

Corresponding Author

Wu Hongjiang


As the main business model in the future, the development of OTO depends on the support and stickiness of users. It is necessary to deeply understand the characteristics of consumers' consumption behavior and the actual situation of consumers' consumption feelings, so as to carry out fine marketing on this basis. Firstly, it classifies college students' users from the characteristics of fitness consumption behavior. Then it analyses the differences of service feelings and use intention of different types of users from the aspects of convenience effect, social impact, risk and consumption trust perception. Finally, it puts forward suggestions based on the conclusions.


Fitness, OTO, service feelings, College student.