Author(s)

Chen Jiedan

Corresponding Author

Chen Jiedan

Abstract

The rapid development of economy has provided conditions for the development of hotel industry. Although the hotel development trend is good, but many people want to intervene in this fat meat, resulting in fierce competition in the hotel industry, if the hotel management is inappropriate, it will lead to hotel closure and closure. For the sustainable development of the hotel, it is a mature strategy to adopt humanized management. At that time, the humanized management of hotels had some modes worthy of reference by hotel managers: self-management; cultural management and emotional management were relatively successful management modes. The role of humanized management in hotel management can largely determine the life and death of the hotel, so the application strategy of humanized management in hotel management is also the focus of this paper: people-oriented management; improve the cohesion of the hotel; improve the economic efficiency of the hotel; enhance staff loyalty to the hotel. The use of these strategies is very practical.

Keywords

Humanized management, Hotel management, mode and strategy