Author(s)

Meng Xu

Corresponding Author

Meng Xu

Abstract

As an increasingly competitive hotel industry, only by attaching importance to human capital, formulating a reasonable human resource management system, and rationally planning human resources can retain employees and improve their competitiveness. By analyzing the current situation and characteristics of the hotel, this paper puts forward some countermeasures and suggestions for hotel development.

Keywords

International Joint Hotel, Guest Loss and Countermeasures, Service Level