Author(s)

Wei Zhang

Corresponding Author

Wei Zhang

Abstract

The Internet has converged the global information into the intangible network, expanding the amount of information while changing the traditional way of people access information, and has become an important way of people share, disseminate, and obtain information. At the same time, user experience has become a crucial criterion to measure Internet products, which are the tightly related products of users’ daily life. User behaviors are influenced by living habits and customs, life attitudes, and values, which are the crucial elements need to be taken into consideration when analyzing the user experience. In this thesis, we will introduce the concept, components of user experience and measurements to quantify the user experience from performance metric, problem-based metric, subjective metric and physiological metric.

Keywords

User experience, metric, usability, quantitative evaluation.