Author(s)

Weisong Quan

Corresponding Author

Weisong Quan

Abstract

With the advent of the information age, the new and various information services appear, and a large number of people have a higher and higher requirement on the information service. In order to obtain user acceptance to service, the service provider must ensure a good user experience quality. Therefore, the quality of user experience has not only become one of the important research topics in academia, but also has become one of the key evaluation of industry. This paper systematically summarizes the concept, composition, evaluation standard and application research of user experience, and analyzes the evaluation criteria and development and application of user experience in detail. The research shows that the user experience is an important decision-making factor in product design. The existing research has different views on the definition and composition of the user experience, which leads to the difference of the user experience measurement and evaluation. The user experience objective measurement method and quantitative evaluation methods remain to be improved.

Keywords

User experience, interface, interactive technology, usability.