Cultivation and Effect Assessment of Communication skills between Counselors and Students
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DOI: 10.25236/icfmhss.2024.076
Corresponding Author
Huichao Zhang
Abstract
The purpose of this article is to explore the cultivation paths of communication skills between counselors and students, and to verify the effectiveness of these paths through effect assessment. By means of questionnaire survey, in-depth interview and so on, this article makes a systematic study of college counselors. It is found that counselors need to be improved in listening, expression and feedback, emotional management and empathy. Through targeted training and practice, the communication skills and student satisfaction of counselors have been significantly improved. Students' satisfaction after communication has also increased by 15% on average, and the communication effect has been significantly improved. This study not only provides practical guidance for the cultivation of counselors' communication skills, but also provides useful reference for university students' work. In the future, it is suggested that universities strengthen the training of communication skills for counselors to improve their professional quality and communication ability.
Keywords
Counselor; Communication skills; Effect assessment; Student satisfaction; Training practice