Author(s)

Jixing Xiu, Lin Qi

Corresponding Author

Jixing Xiu

Abstract

Using the data of China Comprehensive Social Survey in 2015, this paper uses linear regression model to study the influence of theoretical values on public service satisfaction and whether educational attainment factors have a moderating effect between theoretical values and public service satisfaction. The results are as follows: theoretical values have a positive effect on public service satisfaction, and education level factors do not have a significant moderating effect between theoretical values and public service satisfaction. Therefore, in order to improve the satisfaction of public services, the government can give more attention to people with higher theoretical values and actively promote theoretical values.

Keywords

theoretical values; public service satisfaction; educational attainment; Modulating effect