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Web of Proceedings - Francis Academic Press
Web of Proceedings - Francis Academic Press

Analysis of Patient Decision - Making Based on Satisfaction Effect

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DOI: 10.25236/ssah.2018.218

Author(s)

Wujun Cao, Lansheng Zhang, and Mengna Yan

Corresponding Author

Wujun Cao

Abstract

When patients make decisions to choose different levels of hospital, patients with different conditions vary in the will of decision-making factors. This paper presents a quantitative study of patient treatment preferences Satisfaction Utility Model (SUM). By surveying and statistic on patient preference for different treatment on the basis of decision-making factors, the paper introduced SUM to do the quantitative analysis, and finally got the levels of hospital satisfaction when patients with varying degrees in conditions choose different levels of hospitals, and this will provide some technical support for classification treatment of telemedicine services in cooperative medical treatment.

Keywords

Cooperative medical treatment, patient treatment preferences, patient decisions factor, satisfaction utility model.