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Web of Proceedings - Francis Academic Press
Web of Proceedings - Francis Academic Press

Research on Legal Issues of Consumer Protection in e-Commerce

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DOI: 10.25236/ecemis.2021.061

Author(s)

SiJiaLu Yue, Di Qin, ZhaoNan Mu

Corresponding Author

Di Qin

Abstract

The continuous and rapid development of my country's e-commerce has not only promoted the prosperity of the domestic consumer market and expanded the scope of residents' consumption, but also reduced logistics costs, improved circulation efficiency, and brought great convenience to residents' lives. However, due to the incomplete laws and regulations that specifically regulate e-commerce transactions, coupled with the virtual nature of e-commerce itself, the legitimate rights and interests of e-commerce consumers cannot be effectively protected. Therefore, research on the protection of e-commerce consumers' legal rights and the improvement of laws and regulations on the protection of e-commerce consumers' rights and interests has become an important issue in the field of e-commerce in various countries.

Keywords

Legal issues, Consumer protection, E-commerce