Author(s)

Shuoyan Ma

Corresponding Author

Shuoyan Ma

Abstract

Etiquette service is widely used in the third industry, service industry, among which the most typical is tourism and hotel management. With the achievement of the grand goal of "building a well-off society in an all-round way" in 2020, the economically surplus people began to pay more attention to the spiritual "recharge ", and the tourism and hotel industry flourished rapidly with an momentum. Tourism hotel industry everywhere blooming, peer competition intensified. In order to stand out, the fundamental element of etiquette service is extremely rigorous.

Keywords

Tourism and Hotel Management, Etiquette Service, Efficiency Improvement