Author(s)

Dongzhe Zhang, Dongming Zhang

Corresponding Author

Dongzhe Zhang

Abstract

This study mainly takes the tourists traveling to North Korea via Dandong as an example to investigate and analyze nine aspects, including “hotel service”, “catering service”, “travel agency”, “scenic spot service”, “retail store service”, “public transportation”, “police attitudes toward tourists”, “customs service”, and “stay days in Dandong”. The results show that there is no significant difference between “gender” and “monthly salary” in “hotel service”, “catering service”, “travel agency service”, “scenic spot service”, “retail store service”, “public transport service”, “police service” and “customs service”. As for “education” factor, there was significant difference in “hotel service” and “police service”. As for “profession” factor, there was significant difference in “retail store service” and “police service”. The analysis results of this study will help the DPRK further tap the potential of tourism, and have a very important reference value and significance for the development of tourism in China's largest border city Dandong.

Keywords

Satisfaction degree of cross-border tourism, North korea tourism, Relations of china-dprk