Effect of Enhancing the Mental Resilience of Nursing Worker on Patient Satisfaction and Related Interventions
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Yuxin Zhang, Yanlan Wei, Yunfang Su, Linqi Shao, Dongzhu Li, Hongxia Lan
Objective: to observe the effect of psychological resilience of professional nursing staff on patient satisfaction and psychological state in normal population. Methods :100 patients and 100 nurses were selected in this study. From February 2017 to August 2018,100 patients were satisfied with the inclusion and exclusion criteria, aged 23 to 85 years (42.56±2.03), and the course of disease was 0.20 to 23.52 months (3.40±0.2.03). At the same time ,100 nurses in 100 patients will be responsible for the psychoelasticity questionnaire. Results: Satisfaction, are rate comparison, so use chi-square test to prove whether P value is statistically significant. The higher the psychological elasticity score of nursing staff, the higher the patient's job satisfaction, and the difference was statistically significant, P <0.05.Conclusion: The higher the psychological elasticity of nursing staff, the higher the job satisfaction of patients, and the higher the psychological resilience of nurses can improve their job satisfaction.
Resilience, Nursing Staff, Satisfaction, Impact, Interventions