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Web of Proceedings - Francis Academic Press
Web of Proceedings - Francis Academic Press

The construction of customer satisfaction model of ideological and political education for college counselors basing on fuzzy mathematics theory

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DOI: 10.25236/ICRTPE.2019.159

Author(s)

Lechang Wang

Corresponding Author

Lechang Wang

Abstract

The method of fuzzy mathematics is introduced to evaluate the teaching satisfaction of the ideological and political education by the counselors. In accordance with the steps for the construction of the model, the model variables are set and the fuzzy mathematics theory is conceptualized. Combined with specific cases, the survey data are obtained, and empirical study is carried out on the fuzzy mathematics theory. The parameters are estimated and fitted by using the AMOS20.0 to determine the fuzzy mathematics theory after the evaluation coefficient is standardized. This model is used to make quantitative analysis on the customer satisfaction of the ideological and political education by the counselors, which is conducive for the counselors taking the corresponding measures to improve the student satisfaction on the ideological and political education and increase the work level and service quality of the ideological and political education construction.

Keywords

Counselor; Fuzzy Mathematics Theory; Student Satisfaction; Evaluation Research