Author(s)

Zhu Liya

Corresponding Author

Zhu Liya

Abstract

Reader service is the first line work of the library and an important window directly reflecting the quality of Library work. Doing a good job of reader service is one of the focuses of Library work. This paper analyses the new characteristics of reader service in public libraries and probes into how to innovate reader service. The results show that the public library, as a service organization for the general public, its main function is to provide quality services to the people of all society. It is always the main purpose of library work to do a good job in the service of the library. The reader service based on humanistic care is to put the readers in the first place.

Keywords

Humanistic Care, Library Reader Service, Outsourcing Management Simulation