Analysis of Patient Decision - Making Based on Satisfaction Effect
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DOI: 10.25236/ssah.2018.218
Author(s)
Wujun Cao, Lansheng Zhang, and Mengna Yan
Corresponding Author
Wujun Cao
Abstract
When patients make decisions to choose different levels of hospital, patients with different conditions vary in the will of decision-making factors. This paper presents a quantitative study of patient treatment preferences Satisfaction Utility Model (SUM). By surveying and statistic on patient preference for different treatment on the basis of decision-making factors, the paper introduced SUM to do the quantitative analysis, and finally got the levels of hospital satisfaction when patients with varying degrees in conditions choose different levels of hospitals, and this will provide some technical support for classification treatment of telemedicine services in cooperative medical treatment.
Keywords
Cooperative medical treatment, patient treatment preferences, patient decisions factor, satisfaction utility model.