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Web of Proceedings - Francis Academic Press

Personalized Design and Implementation of IT Operation and Maintenance Monitoring Portal in Colleges and Universities

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DOI: 10.25236/icidel.2017.080

Author(s)

Gengsheng Deng, Guiping Zhang, Fu AiYing, Weiping Zou

Corresponding Author

Gengsheng Deng

Abstract

Due to the various types and a large amount of network software and hardware equipment in colleges and universities, as well as kinds of business systems are widely used, the brands involved are complicated. However, there is still not a special IT operation and maintenance system which is applicable for colleges and universities. Therefore, in order to meet the needs of the whole IT operation and maintenance monitoring, the operation and maintenance personnel need to log in the NMS, security management software and application system one by one to obtain the running status monitoring information of these applications or systems. In this paper, the author analyzed that by constructing the personalized application service monitoring portal system, so as to integrate all kinds of information collected into the portal for personalized display and the operation and maintenance personnel only need to log in the portal to monitor the information of their respective concerns, rather than logging in each separate system. As the information collected by the system is analyzed and processed, the technical requirements for the operation and maintenance monitoring personnel and daily monitoring workload are reduced, thus the work efficiency is greatly improved.

Keywords

IT operation and maintenance, personalized, monitoring platform, software design.